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SMS Messaging Policy

Effective Date: September 12, 2026

Avqeron INC ("we," "us," or "our") provides domestic service marketplace solutions that connect customers with independent service professionals through our Platform. This SMS Messaging Policy explains how we use text messaging communications, how users provide consent, and how users can manage their messaging preferences.

1. SMS Program Description

Avqeron INC uses SMS messaging to communicate with customers and service professionals regarding services requested through our Platform. SMS messages may include:

  • Service request confirmations
  • Appointment confirmations
  • Appointment reminders
  • Schedule updates
  • Service provider communications
  • Customer support messages
  • Account notifications
  • Service-related updates
  • Promotional offers when users have provided appropriate consent

Our SMS program is designed to provide timely communication related to domestic services and improve the customer experience.

2. Message Consent and Opt-In

Users may opt in to receive SMS messages by voluntarily providing their mobile phone number through our website, service request forms, account registration pages, or other approved communication channels.

During the opt-in process, users will be informed that:

  • They are agreeing to receive SMS messages from Avqeron INC
  • Message frequency may vary
  • Message and data rates may apply
  • They can opt out at any time by replying STOP
  • They can request help by replying HELP

Consent is collected separately from other agreements and is not a condition of purchasing any service.

3. Example SMS Disclosure Language

When users provide a phone number, they may see a disclosure similar to:

"By providing your mobile number and checking this box, you agree to receive SMS messages from Avqeron INC regarding service requests, appointments, account notifications, and customer support. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help. View our Privacy Policy and Terms of Service."

4. Types of Messages We Send

Transactional Messages

Examples:

  • "Hi John, your home cleaning appointment is confirmed for September 15 at 10:00 AM. Reply STOP to unsubscribe."
  • "Your service provider has updated your appointment time. Please review your booking details."

Customer Support Messages

Examples:

  • "Hi Sarah, we received your service request. A member of our team will contact you shortly."

Optional Promotional Messages

Users who separately consent may receive:

  • Special offers
  • Discounts
  • Service promotions
  • Platform updates

Promotional messages are only sent to users who have provided appropriate marketing consent.

5. Message Frequency

Message frequency may vary depending on:

  • Number of service requests submitted
  • Appointment activity
  • Account activity
  • Communication preferences

Users will not receive excessive or unrelated messages.

6. Opting Out of SMS Messages

Users may stop receiving SMS messages at any time by replying STOP to any message received from Avqeron INC.

After submitting a STOP request, users will receive a confirmation message and will no longer receive SMS messages unless they provide new consent.

Users may continue receiving essential communications through other channels where permitted, such as email.

7. Help and Support

For assistance with SMS messages, users may reply HELP to any message. Users may also contact us:

Email: info@avqeron.com
Phone: +1 (860) 514-3145
Website: https://avqeron.com

8. Privacy and Information Protection

We respect user privacy and protect personal information collected through our SMS program. Mobile phone numbers and SMS consent information are used only for authorized business purposes, including:

  • Providing requested services
  • Communicating service updates
  • Customer support
  • Sending approved promotional messages

We do not sell, rent, or share mobile phone numbers with third parties for their own marketing purposes.

For additional information, please review our Privacy Policy.

9. SMS Consent Records

We maintain records of SMS consent, including:

  • Phone number provided
  • Date and time of consent
  • Method of consent collection
  • Associated user account or service request

These records help us demonstrate compliance with applicable messaging regulations and industry requirements.

10. Third-Party Messaging Providers

We may use third-party messaging providers to deliver SMS communications on our behalf. These providers assist with message delivery, compliance monitoring, and communication services. They are authorized to process information only as necessary to provide messaging services.

11. No Purchased Contact Lists

Avqeron INC does not send SMS messages to purchased, rented, or third-party contact lists. We only send SMS communications to users who have directly provided consent or have an established relationship with our Platform where permitted by applicable law.

12. Supported Carriers

Message delivery is subject to availability and service provided by participating wireless carriers. Carriers are not responsible for delayed or undelivered messages.

13. Changes to This SMS Policy

We may update this SMS Messaging Policy periodically.

Any changes will be posted on this page with an updated effective date.

14. Contact Us

For questions regarding our SMS messaging practices:

Avqeron INC
Website: https://avqeron.com
Email: info@avqeron.com
Phone: +1 (860) 514-3145
Address: 600 Wilshire Blvd, Los Angeles, CA

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