Privacy Policy

Effective Date: September 12, 2026

Avqeron INC ("Avqeron," "we," "us," or "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and protect information when you visit our website, request home services, communicate with us, or use our online services.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We collect information that is necessary to provide and support our home services marketplace.

Information You Provide

When you request services, contact us, create an account, or communicate with service professionals, we may collect:

• Full name
• Email address
• Phone number
• Service address
• Requested service details
• Appointment preferences
• Property information necessary to provide services
• Special instructions
• Communication preferences

Payment Information

If payment is processed through our website or third-party payment providers, payment information may be collected and processed by authorized payment service providers.

Avqeron INC does not store full payment card information unless required and permitted by applicable payment processing standards.

Service Information

We may collect information related to your requested services, including:

• Cleaning preferences
• Home service requirements
• Appointment dates and times
• Access instructions provided voluntarily

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Website usage information
• Cookies and similar technologies

2. How We Use Information

We use collected information to:

• Schedule and manage requested services
• Communicate regarding appointments
• Provide customer support
• Confirm service details
• Process payments
• Improve our website and customer experience
• Maintain security and prevent fraud
• Comply with legal requirements

3. SMS Text Messaging Privacy

If you provide your mobile phone number and separately consent to receive SMS messages from Avqeron INC, we may send text messages related to:

• Appointment confirmations
• Appointment reminders
• Scheduling updates
• Service-related notifications
• Customer support messages
• Responses to customer requests

SMS messages are intended to provide information related to your requested services.

Message frequency may vary.

Message and data rates may apply.

You may opt out at any time by replying:

STOP - to unsubscribe
HELP - for assistance

SMS consent is not a condition of purchasing any service.

4. SMS Consent Records

When you opt in to receive SMS messages, we may maintain records of:

• Your phone number
• Date and time of consent
• Method of consent
• SMS communication preferences

These records are maintained for compliance and customer communication purposes.

5. How We Share Information

Avqeron INC does not sell, rent, or trade personal information.

We may share information only when necessary to operate our business, including:

Service Operations

Information may be shared with independent service professionals who need the information to provide requested services.

Service Providers

We may use trusted third-party providers for:

• Website hosting
• Payment processing
• Scheduling systems
• Customer communication services
• Analytics and security services

These providers are authorized to use information only to perform services for Avqeron INC.

SMS Information

Mobile phone numbers and SMS consent information will not be sold or shared with third parties for their own marketing purposes.

6. Cookies

We may use cookies and similar technologies to:

• Improve website functionality
• Remember preferences
• Analyze website usage
• Improve customer experience

You may disable cookies through your browser settings.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no internet transmission or storage system can be guaranteed completely secure.

8. Data Retention

We retain information only as long as necessary for:

• Providing requested services
• Maintaining business records
• Resolving disputes
• Meeting legal obligations

9. Children's Privacy

Our services are intended for individuals 18 years of age or older.

We do not knowingly collect personal information from children under 13.

10. California Privacy Rights

California residents may have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

• Right to know
• Right to delete
• Right to correct
• Right to opt out of certain data sharing
• Right to non-discrimination

11. Privacy Requests

To submit a privacy request, contact:

Avqeron INC
Email: info@avqeron.com
Phone: +1 (860) 514-3145
Subject: Privacy Rights Request

We may verify your identity before completing certain requests.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

The updated version will be posted on this page with a revised effective date.

13. Contact Us

Avqeron INC
Email: info@avqeron.com
Phone: +1 (860) 514-3145
Website: https://avqeron.com